Replies sorted by intent before you open them
Sendbox reads every incoming reply and tags it with categories you define, such as Interested, Not now, Out of office or Wrong person. The AI reply agent can then draft or send responses in the tone and with the instructions you give it. Your team spends its time on the replies that can turn into meetings.
AI Reply Tagging
Workspace
Define your tags
Create tags with a name, a description and a positive or negative flag, for example Interested (positive) or Not now (negative).
- Custom tags
- AI reply agent
- Filter by intent
- Included on every plan
A look inside the Sendbox dashboard, where AI Reply Tagging lives.
AI does the first pass on every reply
Custom tags
Define the categories that matter to you, each with its own description and positive or negative flag.
AI reply agent
Draft or send responses in your tone, using your instructions.
Filter by intent
Work the unified inbox by tag so hot leads never wait behind auto-replies.
Included on every plan
AI reply tagging and the AI reply agent ship with every Sendbox plan.
Step 1
Define your tags
Create tags with a name, a description and a positive or negative flag, for example Interested (positive) or Not now (negative).
Step 2
Configure the AI
Give it your company domain, a tone (professional, casual or friendly) and any custom instructions about how to read and answer replies.
Step 3
Work the tagged inbox
Replies arrive already tagged. Filter the unified inbox by tag, send interested leads to your CRM through webhooks, and let the reply agent handle routine answers.
Where it fits
Surfacing interested leads first
Positive replies are tagged as they arrive, so the people who want a meeting get an answer quickly.
Your own categories
Create tags that match how your team thinks, such as Budget question, Referral or Competitor mention.
Less manual triage
AI handles the obvious cases and your team reviews the edge cases, instead of reading every out-of-office.
Tuned to your business, not a generic label
Your tags, your tone, your instructions
Reply classification is becoming common in cold email tools. Sendbox lets you define the categories and give the AI your own context and tone, and it is included on every plan rather than sold as an add-on.
Tags that fit your pipeline
Each tag has a name, a description that tells the AI what belongs in it, and a positive or negative flag.
- Better descriptions mean better tagging.
An AI reply agent that knows your business
Set your company domain, tone and custom instructions.
- The agent uses that context to draft replies that sound like your team, and you decide how much it is allowed to send on its own.
Yes. Each tag has a name, a description and a positive or negative flag, and the AI uses those definitions when it classifies replies.
Ready to land in primary?
Dedicated IPs, isolated infrastructure, and automatic warmup on every plan. Set up on your own, no sales call, and pay for sending volume, not seats.
Every plan includes dedicated IPs. No per-seat fees. Cancel whenever you want.
