Replies sorted for you automatically
Incoming replies get read by AI and tagged into categories you've defined yourself — each with its own name, description, color, and a positive-or-negative flag. Configure the AI agent with your company's domain, a tone, and custom instructions, and those tags then feed directly into CRM boards and can trigger Slack alerts.
Lambda Group
AI sorts the inbox before you even open it
Define tags with a name, description, color, and positive/negative flag, classifying replies into categories that actually matter to your business.
Set your company domain, tone, and custom instructions, and the agent classifies replies using that context.
Tags automatically generate boards in the CRM, sorting leads by AI classification without manual work.
Positive tags trigger a Slack alert, so closers hear about interested leads the moment they come in.
Skip manually sorting every reply
Create tags with a name, description, color, and isPositive flag — think "Interested" (positive), "Not Now" (negative), "Out of Office" (negative).
Set your company domain, pick a tone — professional, casual, or friendly — and add any custom instructions. The agent factors this in when it classifies replies.
Tagged replies show up on their matching AI tag board in the CRM, positive tags can trigger a Slack alert, and the pipeline organizes itself.
Positive replies get tagged automatically, land on the CRM's AI tag boards, and trigger a Slack notification so closers can act right away.
Define tags that match how your team actually thinks about replies — "Budget Question," "Referral," "Competitor Mention," whatever fits.
Stop reading every single reply to figure out what it means — AI classifies as they arrive, and you review the edge cases.
Built around cold email, not generic text classification
Custom tags backed by AI agents you configure yourself
Most tools stop at basic positive/negative labels. Sendbox lets you define custom tags with your own descriptions and colors, then configure AI agents with your company's context, tone, and instructions — with tags feeding straight into CRM boards and Slack notifications.
Tags that actually move your pipeline
Tags aren't just labels — each one you create carries a name, description, color, and a positive/negative flag. Positive tags trigger Slack alerts, and every tag generates its own board in the CRM where leads sort themselves by classification.
AI agents that know your business
Configure the agent with your company domain, a tone (professional, casual, or friendly), and custom instructions. That context shapes how it reads and classifies incoming replies, keeping tags relevant to your specific business.
Got questions? We've got answers.
Still stuck? Talk to us →Yes — create tags with a name, description, color, and positive/negative flag, like "Interested" (positive), "Objection" (negative), or "Referral" (positive). The AI agent uses these definitions when it classifies replies.
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